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How to Reclaim Belongings Lost in Public Transportations in Istanbul?

Public transportations in Istanbul are under the General Directorate of Istanbul Electric Tram and Tunnel Enterprises IETT management, which is responsible for public trams, buses, metrobuses, and ferries in Istanbul, supervising all affairs including lost belongings which are assigned to “Beyaz Masa” (The White Desk), an administrative body receiving suggestions and complaints regarding IETT’s transportations.

How to contact Beyaz Masa (The White Desk)?

You can contact Beyaz Masa by dialing 153 and choosing the English language for communication or by visiting their website

How are the “lost and found” items handled in Istanbul’s public transportations?

Belongings or items handed to security members will be sent to the “lost and found storage” in Karaköy, Istanbul to be sorted and regulated depending on their kind.

In Karaköy, lost belongings are photographed, documented, and saved for 3 months for their owner to come and claim them, whereas more valuable items like electronics, jewelry, etc are kept for an entire year then displayed in a public auction.

Personal Papers

Lost passports and residence permits are delivered to the police department whereas lost Turkish IDs are sent to the Nufus (General Directorate of Population and Citizenship Affairs).


Unclaimed clothes are sent to the Turkish Red Crescent Organization after 3 months of preservation.

TDA Turkey Dreams Apartment | KAMIRAN

TDA specializes in Turkey’s real estate market.

Our motto: “A safe investment for life” is a reflection of our determination for providing the best services within Istanbul’s real estate markets.

The following lines will give you an abstract of our principles, our journey, and why TDA stands out in this domain.

TDA’s YouTube Channel:

TDA started in 2013, our channel was the first of its kind specializing in Turkey’s Real Estate Market. With passion and insistence, our humble beginnings, and equipment developed over the years, we now have a 4K technology for our videos allowing us to display our vision as vividly as possible for our subscribers of 103k.

TDA’s Creativity:

TDA broke Real Estate Market’s boundaries, instead of keeping the project’s information discrete, we provide all data of the real estate project, inspect all details, advantages, and disadvantages to be as transparent as possible with our clients.

Based on our long experience and vast knowledge; we set 5 main standards to evaluate each project, and not one project has yet to meet them by 100%.

TDA’s Aerial View:

Our drones fly all over Istanbul’s sky to capture the best, most inclusive scope of the property’s project and surroundings in 4K technology.

Our Principles:


Providing Quality Services

Exposing Property Scams

Build a diverse family of various backgrounds and goals within our employees and clients.

Contact Us:

On our Email:

Our number: 00905367779629

Or we are honoured to welcome you in our office at

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